“The
art of communication is the language of leadership..”
Ø Be a Good Listener That’s right most people
have no idea that listening is a necessary part
of the communication process, but the reality is that listening is an
essential part of communication: not only does it help you to build rapport
with other people, it ‘s also a way of demonstrating respect for others.
Ø You can enhance effective communication by
using open body language arms uncrossed, standing with an open stance or
sitting on the edge of your seat, and maintaining eye contact with the person
you’re talking to.
Ø You can also use body language to emphasize or
enhance your verbal message patting a friend on the back while complimenting
him on his success, for example, or pounding your fists to underline your
message.
Ø Focus fully on the
speaker, his or her body
language, and other nonverbal cues. If you’re daydreaming, checking text
messages, or doodling, you’re almost certain to miss nonverbal cues in the
conversation. If you find it hard to concentrate on some speakers, try repeating
their words over in your head it’ll reinforce their message and help you stay
focused.
Ø Don’t finish other
people’s sentences we
used to do this a lot thinking we were helpfully finishing people’s sentences
for them. Wrong. Research proving that you’re interested in what they’re
saying. This also keeps you focused and less distracted.
Ø Be willing to compromise
Sometimes, if you can
both bend a little, you’ll be able to find a happy middle ground that reduces
the stress levels for everyone concerned. If you realize that the other person
cares much more about something than you do, compromise may be easier for you
and a good investment in the future of the relationship.
Ø Agree to disagree, if necessary, and take time away from the situation so everyone can calm down. Take a quick break and move away from the situation. Go for a stroll outside if possible, or spend a few minutes meditating. Physical movement or finding a quiet place to regain your balance can quickly reduce stress.
Ø Agree to disagree, if necessary, and take time away from the situation so everyone can calm down. Take a quick break and move away from the situation. Go for a stroll outside if possible, or spend a few minutes meditating. Physical movement or finding a quiet place to regain your balance can quickly reduce stress.